Reviews ( 85 )
Reviews ( 85 )
14 Nov 2018
Amazing eye clinic with superb staff. I and my wife had a very pleasant experience. Samantha, Dr. Yu and Dr. Fung are all very knowledgeable and friendly. Highly recommend!
10 Nov 2018
Dr. Maggie Fung is very professional and thorough with her examination. She found a serious condition with my eyes when other places I have gone to didn’t. Samantha, the technician, has been also very helpful every time. Highly recommend this place!
08 Apr 2018
First visit at Lumina Eye Care was a friendly and welcoming experience. Dr. Fung was extremely thorough and knowledgable throughout my eye exam, and would follow up as appropriate. I would highly recommend to family and friends!
14 Mar 2018
Dr. Fung was super knowledgable and efficient. I have very sensitive eyes to bright light so I really appreciated the fast exam. She and Sam really made my day with all the extra attention they gave me when choosing my first pair of frames. I definitely would recomend Lumina. Great staff, awesome selection and gentle care.
14 Mar 2018
Friendly staff and felt so welcomed at my first visit.
11 Mar 2018
Dr. Yu is the best eye doctor in the GTA! Before becoming a patient of hers I went to several different optometrists but never felt they got my prescription quite right. I found Dr. Yu's exams to be much more thorough and resulted in a prescription that felt just right.
08 Mar 2018
Absolutely excellent service! Dr. Yu and Samantha are so knowledgeable, outgoing and friendly. I'm always greeted warmly when I walk in and love looking through their great range of frames. They always do their best to help me find options that fit my face, prescription and budget. Would confidently recommend this office to anyone.
22 Feb 2018
Just had my eyes examined by Dr. Yu. I was very impressed and pleased with my examination....up to date technology and the office has a nice atmosphere and the staff is wonderful. I am great full that is Lumina eye care was recommended to me and now I am recommending this great place to you!
17 Feb 2018
Very nice people, even the receptionist is very knowledgeable about eyes cares and very helpful in suggesting tips on how to take care of your eyes. Highly recommended if you are looking for a eyes doctor or looking for a pair of glasses
13 Jan 2018
Oh my lord this place was amazing, the people and place. The inside looks pretty posh, unexpectedly higher end since it's a fairly newish store. They carry all the latest designs, the secretary also told me that you can call in and they can order a frame for you at a discount as well. The customer service as absolutely the best. I mean, they take their time and explain anything to you and welcome you very warmly. I came in and both the doctor and the secretary came to me and shook my hand! They are unbelievably kind. They are also not pushy at all, they leave you to do your own thing without trying to make you buy a frame or anything fancy. The coatings and stuff they provide factual information on but don't try to convince you to get it, instead they ask what situations you encounter and try to determine what's best for you. For the doctor (I forgot her name), she was absolutely amazing. She went through every step very easily and slowly so I could understand the process. She described even technical stuff to me (ie what each tool does or what she is doing and how it affects my vision). She spent her time and really cared about what my opinion was instead of saying "this one is better". She would wait for an answer without any rush. She would also describe what the numbers mean and the new vs old prescription and the differences between them. I was able to just call and come half hour later too which surprised me, they were very easily available. Honestly at first I saw 35 reviews with 5 star and I suspected it was 'paid reviews' since it looked kinda sketch (you know, it's never perfect) but after going here, I can tell you all of these reviews are genuine. I don't usually leave reviews but I had to for Lumina since I've had the best eye exam experience. 10/10 recommend it to anyone out there looking for some glasses or just an exam, gonna try to get my family to switch the them ASAP!
21 Nov 2017
14 Nov 2017
26 Oct 2017
I have recently switched eye care professionals and found lumina through google and word of mouth. My experience thus far has been exceptional. The optometrist was very professional and was helpful in addressing my eye care needs. I was given samples and trials of products that were useful to me and helped me to make decisions about my contact lens use. The receptionist/technician Samantha is a delight. She is wonderful at her job and goes above and beyond to ensure client service is met to the highest standard. She sends me reminders, notifications and manages all billings and insurance elememts for me on a prompt basis. I cannot speak highly enough about Lumina Eye Care. Daniel
06 Oct 2017
Great services and helpful staffs. It also offers a kid friendly environment.
16 Sep 2017
100% Great Service, They do provide Visual Field Test . Super friendly staff is a plus. The layout of the store is really unique For sure I will go back to them for my next eyes exam
19 Aug 2017
12 Aug 2017
It is always a pleasure to have an eye examination with Dr Joanna Yu. She is very thorough with her procedures and takes her time to explain the results of the examination. The equipment that she uses is very sophisticated. And last but not least, Samantha, the receptionist/technician is always very courteous, helpful and accommodating. I would definitely recommend Lumina Eye Care with Dr Yu to my family, friends and colleagues.
21 Jul 2017
The staff (Dr. Joanna Yu and Samantha) are very friendly and knowledgeable. They were very helpful with selecting my first pair of prescription glasses. I proudly recommend Lumina Eye Care to ALL! You will not find a friendlier and more welcoming place than Lumina Eye Care.
11 Jun 2017
08 Dec 2018