Reviews ( 82 )
Reviews ( 82 )
I can't recommend this Lumina Eye Care highly enough. In fact, I already have recommended it to family and friends. I started seeing Dr. Joanna Yu a few years ago. Her clinic employs friendly and professional staff. The clinic is clean, modern and has high tech machinery. It also has a great selection of glasses and sunglasses. Dr. Yu has a gentle demeanour (I'm terrified of going to the eye doctor but feel comfortable with her) and explains everything thoroughly.
20 Feb 2023
I was impressed with Dr. Yu. She was thorough and took the time to fully explain everything to me. HH
19 Jan 2023
It's always an enjoyable experience with Dr. Yu and the staff at Lumina Eye Care. Highly relational, helpful, and knowledgeable 👍🏻 I don't believe I've ever had to wait for an appointment either which is always a pleasant surprise for any health-related care.
30 Nov 2022
30 Jul 2022
Took my children here after changing their optometrist and it was a great experience. The doctor was very professional and was happy to answer any of my questions. She was also very knowledgeable about everything.
13 Jul 2022
29 Jun 2022
20 Jun 2022
We’ve been going to Dr. Yu for the past 2yrs. She is a very caring, knowledgeable. She takes her time and answers questions you have and explains everything in details. We are very lucky to have her as our optometrist.
26 Mar 2022
A big shout of Thank-you for Dr Amy Chow and the nice receptionist (feeling bad that I don't know how to spell her name)! My husband had cataract surgery today and developed complications. Dr. Chow and the receptionist both stayed way past clinic closing time to help him. They didn't leave until they connected him to a Sunnybrook emergency ophthalmologist! Lumina has the best staff! They are polite, thorough, and extremely professional! The clinic is also spacious and super clean.
15 Feb 2022
Yesterday, I had the pleasure of having an appointment with Dr. Merene Wong for the first time. Before I write my praises about this highly professional and wonderful person, let me start off with the person who answered the phone to me. Her name is Vivian and she took all my information down and was unbelievably patient and courteous. She didn't rush me off the phone as the other calls were sounding off in the background, and went out of her way to get me the appointment time that best suited me for the day. Such a wonderful and kind person to hear on the other end of the phone. When I went in for my appointment, there she was showing the exact same professional and kind manners that made me so glad I made the appointment. The office itself was so clean and welcoming....first thing they did was sanitize my hands which made me feel like they take this pandemic thing serious! I was extremely impressed with the overall cleanliness of the office and how they have highly reached the protocols in health measures that keep everyone safe. A++ rating for sure!! Another wonderful person there beside Vivian was Catherine. Exceptional and professional service came from Catherine as well....very thorough, kind, patient and courteous! Both of these wonderful people put up with me trying on all types of different glasses, giving me their professional opinions on how they thought I looked in them. Catherine had some good suggestions of glasses for me to try on and that really helped. Now on to Dr. Merene Wong. The moment she led me into the examination room, I was told that everything was sterilized and she told me she was going to wash her hands again in front of me, which she did. Not even my family medical doctor does that! I was so happy to see her do this and knew I would be in very good hands. Next she wiped down the eye apparatus in front of me, even though it had been sterilized prior....even more relief on my side. Because of Dr. Wong, I was able to sit back and relax, knowing I had nothing to worry about in terms of this office being clean and sterile. I would go on and on but I don't want to sound like I'm a clean freak....(which you're probably thinking I am....lol !!) My eye examination with Dr. Wong was something I have never experienced before in all my years! The level of knowledge and preciseness that exudes from this professional cannot be put into words, and I seriously mean it. She took the time to ensure that she checked everything that can be checked in an eye exam and explained everything with how my overall eye health is. Checking to see which prescription was best for me was an extreme goal for her and that really impressed me! Once the examination was done, I left the room with a new prescription and went on to select the glasses everyone, including myself, liked and best suited me prior to my examination. It's hard to tell if glasses look that good on someone when they're wearing a mask, but I really liked them and they concurred with me, which really helped! Prices were great for the glasses and the examination price was far less than what I had to pay! I would have paid a lot more for the service I received from this Doctor. If you're looking for a wonderful eye care office that offers exceptional service from start to finish, make an appointment with Lumina Eye Care! As I was walking out the door, I told everyone there that I had fun!!!! (and I really did!!) Thank you Dr. Wong, Vivian, and Catherine, for a wonderful experience at your office!!
09 Feb 2022
I got an eye exam at Lumina eye care with Dr.Amy Chow and she was super nice and kind also she explained the whole process and the test result which i was very satisfied with that she care about the patient and also the front staff were very nice as well. I like how the place was very cozy and clean in same time. I hope this review helps to find the right doctor and the staff.
10 Nov 2021
I'm a new patient at Lumina Eye Care and I really enjoyed my first experience there. It was easy booking the appointment and the team was on schedule when I arrived for my appointment. I felt safe there because they took all the necessary covid precautions and sanitization at every step. I was seen by Doctor Joanna Yu who was very thorough and took the time to explain everything to me. Moreover, I had to take my 3 month old son with me who got a bit fussy and Dr. Yu was very patient with us. She was friendly and personable which made the experience even more exceptional. Glad to have found a new eye clinic for my family.
15 Sep 2021
I've finally found my favourite place to go for any eye related care! I had a very pleasant experience and I'm extremely satisfied with the services there. Dr. Yu and the staff were friendly and professional, and because they were so thorough with the eye exam, I found out my old prescriptions were too strong for me - which means my previous optometrist didn't give me the right numbers. So glad I found Lumina Eye Care!
08 Aug 2021
28 May 2021
Dr. Fung is knowledgable and caring. She has provided me with exceptional service for over ten years. The clinic is clean and equipped with advanced equipments. The staffs are friendly and professional. Highly recommend Dr. Fung and Lumina Eye Care's service.
28 May 2021
Dr Maggie Fung is professional and takes great care of her patients! She takes the time to explain everything and answers all my questions. I've had such great experiences that I referred my whole extended family to see her! I highly recommend Dr Fung for anyone needing a new optometrist in the area!
28 May 2021
My daughter and I have been going to Lumina since she had her first eye check up (she's 7 now). Dr. Yu is always very friendly and professional. My daughter looks forward to her eye appointments. The office if very welcoming. We only have only had good experiences here.
28 May 2021
Dr. Joanna Yu is an excellent Optometrist, caring and performs very detail and thorough check ups!
27 May 2021
Dr. Yu and her team are always very caring, friendly and helpful. Dr. Yu always strives to provide the very best and thorough eye examination plus very helpful advice on how to take the individual's eye health in the long run per each individual's specific eye condition - Highly recommend to anyone seeking high quality and best eye care professional!
27 May 2021
I simply can't say enough about this place! Dr. Yu is a true professional; highly skilled, patient and kind, and very gentle. Throughout the years I've had occasion to see two of the other doctors and their care and treatment was outstanding as well. The office is modern, immaculate, and is run efficiently. The staff take time to explain and answer questions. And they were most accommodating when I contacted them with an unexpected eye issue. It's actually a pleasure to go to these appointments. Lumina Eye Care could be the model for other health care facilities...how I wish all clinics were like this!
22 Mar 2023