Your story!

We’ve been going to Dr. Yu for the past 2yrs. She is a very caring, knowledgeable. She takes her time and answers questions you have and explains everything in details. We are very lucky to have her as our optometrist.

Yesterday I had a badminton accident (someone hit me in the eye with the bird). I arrived to Lumina Eye care unannounced, but they took me in right away. The receptionist was very friendly and helpful, Dr Fung was very professional and thorough. The next day I came again to have the progress of my eye checked and Dr Wong was also top notch.

A big shout of Thank-you for Dr Amy Chow and the nice receptionist (feeling bad that I don't know how to spell her name)! My husband had cataract surgery today and developed complications. Dr. Chow and the receptionist both stayed way past clinic closing time to help him. They didn't leave until they connected him to a Sunnybrook emergency ophthalmologist! Lumina has the best staff! They are polite, thorough, and extremely professional! The clinic is also spacious and super clean.

Yesterday, I had the pleasure of having an appointment with Dr. Merene Wong for the first time. Before I write my praises about this highly professional and wonderful person, let me start off with the person who answered the phone to me. Her name is Vivian and she took all my information down and was unbelievably patient and courteous. She didn't rush me off the phone as the other calls were sounding off in the background, and went out of her way to get me the appointment time that best suited me for the day. Such a wonderful and kind person to hear on the other end of the phone. When I went in for my appointment, there she was showing the exact same professional and kind manners that made me so glad I made the appointment. The office itself was so clean and welcoming....first thing they did was sanitize my hands which made me feel like they take this pandemic thing serious! I was extremely impressed with the overall cleanliness of the office and how they have highly reached the protocols in health measures that keep everyone safe. A++ rating for sure!! Another wonderful person there beside Vivian was Catherine. Exceptional and professional service came from Catherine as well....very thorough, kind, patient and courteous! Both of these wonderful people put up with me trying on all types of different glasses, giving me their professional opinions on how they thought I looked in them. Catherine had some good suggestions of glasses for me to try on and that really helped. Now on to Dr. Merene Wong. The moment she led me into the examination room, I was told that everything was sterilized and she told me she was going to wash her hands again in front of me, which she did. Not even my family medical doctor does that! I was so happy to see her do this and knew I would be in very good hands. Next she wiped down the eye apparatus in front of me, even though it had been sterilized prior....even more relief on my side. Because of Dr. Wong, I was able to sit back and relax, knowing I had nothing to worry about in terms of this office being clean and sterile. I would go on and on but I don't want to sound like I'm a clean freak....(which you're probably thinking I am....lol !!) My eye examination with Dr. Wong was something I have never experienced before in all my years! The level of knowledge and preciseness that exudes from this professional cannot be put into words, and I seriously mean it. She took the time to ensure that she checked everything that can be checked in an eye exam and explained everything with how my overall eye health is. Checking to see which prescription was best for me was an extreme goal for her and that really impressed me! Once the examination was done, I left the room with a new prescription and went on to select the glasses everyone, including myself, liked and best suited me prior to my examination. It's hard to tell if glasses look that good on someone when they're wearing a mask, but I really liked them and they concurred with me, which really helped! Prices were great for the glasses and the examination price was far less than what I had to pay! I would have paid a lot more for the service I received from this Doctor. If you're looking for a wonderful eye care office that offers exceptional service from start to finish, make an appointment with Lumina Eye Care! As I was walking out the door, I told everyone there that I had fun!!!! (and I really did!!) Thank you Dr. Wong, Vivian, and Catherine, for a wonderful experience at your office!!

I got an eye exam at Lumina eye care with Dr.Amy Chow and she was super nice and kind also she explained the whole process and the test result which i was very satisfied with that she care about the patient and also the front staff were very nice as well. I like how the place was very cozy and clean in same time. I hope this review helps to find the right doctor and the staff.

I'm a new patient at Lumina Eye Care and I really enjoyed my first experience there. It was easy booking the appointment and the team was on schedule when I arrived for my appointment. I felt safe there because they took all the necessary covid precautions and sanitization at every step. I was seen by Doctor Joanna Yu who was very thorough and took the time to explain everything to me. Moreover, I had to take my 3 month old son with me who got a bit fussy and Dr. Yu was very patient with us. She was friendly and personable which made the experience even more exceptional. Glad to have found a new eye clinic for my family.

I've finally found my favourite place to go for any eye related care! I had a very pleasant experience and I'm extremely satisfied with the services there. Dr. Yu and the staff were friendly and professional, and because they were so thorough with the eye exam, I found out my old prescriptions were too strong for me - which means my previous optometrist didn't give me the right numbers. So glad I found Lumina Eye Care!

Dr. Fung is knowledgable and caring. She has provided me with exceptional service for over ten years. The clinic is clean and equipped with advanced equipments. The staffs are friendly and professional. Highly recommend Dr. Fung and Lumina Eye Care's service.

Dr Maggie Fung is professional and takes great care of her patients! She takes the time to explain everything and answers all my questions. I've had such great experiences that I referred my whole extended family to see her! I highly recommend Dr Fung for anyone needing a new optometrist in the area!

My daughter and I have been going to Lumina since she had her first eye check up (she's 7 now). Dr. Yu is always very friendly and professional. My daughter looks forward to her eye appointments. The office if very welcoming. We only have only had good experiences here.

Dr. Joanna Yu is an excellent Optometrist, caring and performs very detail and thorough check ups!

Dr. Yu and her team are always very caring, friendly and helpful. Dr. Yu always strives to provide the very best and thorough eye examination plus very helpful advice on how to take the individual's eye health in the long run per each individual's specific eye condition - Highly recommend to anyone seeking high quality and best eye care professional!

Excellent service!!♥️♥️

I have been a patient of Dr. Joanna Yu's for approximately 4 years. I have never had an optometrist who was so thorough and spent so much time explaining everything to me. In October of 2020 during a routine checkup she detected a macular hole in my eye. She immediately referred me to a Retinal Specialist at St. Michael's Hospital. I was operated on and the hole repaired. I can not recommend Dr. Yu enough.

Very friendly and knowledgeable staff!

We bring our entire family here and not once have we ever had a bad experience. They are so kind and helpful and really good with my kids. I would highly recommend trying it out if your not happy or looking for a new optometrist.

Very well taken care of every time I bring my family here for their eye checks. The doctors have been very thorough in their examinations and everything is explained in detail. Highly recommended!

Amazing place and staff. Modern, clean - just as I love it! Took my 6 yr old son here too and again - great experience!

Wow ! Dr. Yu was amazing ! Friendly, professional, explained everything in detail, answered all of my questions with great knowledge. Felt very comfortable with all the Covid protocols. So glad I changed eye docs ! Highly recommend Lumina Eye Care !